By law, I have to state that readings are for entertainment purposes only. I am not to be held responsible for anything that could happen once the reading leaves my hands. I do not take any responsibility for any choices you make; the choices are personal and your responsibility.
ETHICS
1. I do not give 3rd party readings, such as “How does Jeremy feel about Robin?” when you are neither Jeremy nor Robin. The goal of a reading is to connect with the energy surrounding YOU; not someone else. If you choose to ask a question that refers to a situation regarding others, I suggest phrasing it as: “How can I best approach the situation with Jeremy and Robin?”
2. I will not simply just tell you what you want to hear. It is in my practice to be open and honest with you during your service, not to placate you or give you fluff to simply make you happy. Please understand that while I will do my best to give messages with an amount of grace and sympathy, it is still my job to relay messages as I see them, whether you consider them to be “good news.” I do not aim to hurt your feelings, but I will give you the most honest answers.
3. I am not a not lawyer, financial consultant/advisor, or doctor. I WILL NOT under any circumstance answer questions related to health, pregnancy, death, the lottery/gambling/financial investments, legal issues, etcetera. My advice should never be taken at the same level as a doctor, lawyer, or financial consultant. Please be advised that readings are not a substitute for doctor’s visits, advice, or medication, and you should always seek proper care from a healthcare or mental healthcare professional if needed.
4. 100% confidentiality guaranteed. Every reading you book with me is confidential unless given expressed permission to share. In booking any service through The Zen Black Girl, you are awarded privacy and a judgment-free environment.
5. I DO NOT offer services of mediumship at this time and will not contact deceased loves ones on your behalf.
POLICIES
1. I reserve the right to deny a reading to anyone at any time. If you have submitted a payment, you will be issued a refund, and I will try to refer you to a reader I feel may be better suited to work with you.
2. No refunds after 24 hours. I will not issue a refund if you decide you don’t like your reading after it has been sent to you or choose to cancel your service after 24 hours. You may request to receive your reading later (use your cancellation as a pre-booked reading), but no refunds will be issued.
3. Chargebacks = unable to book another reading. Unwarranted chargebacks will result in your inability to use the services or make purchases through The Zen Black Girl. If the chargeback is warranted (if you were overcharged), you will receive your money back. Attempts at fraud, unnecessary chargebacks, etc. will have you banned.
4. I do not encourage you to become reliant on readings. Readings are designed to answer your questions and confirm what you already know. You should not be relying on readings for decision-making or using it as a means of giving you step-by-step instructions on how to execute your life choices. If I feel you have become reliant on readings, you may be issued a refund and asked to return only after a certain amount of time has passed.
5. I do not give readings in such a way that removes your personal power; my intent is always to empower, empathize, heal, and give you steps and information I see relevant to you progressing forwards, not remove your free will. While I am always happy to give my two cents,
6. Your reading will be delivered to you within 14 days of purchase. If it has not been past the 14-day turnaround period, please do not hound me for your reading.
If you do not receive your reading within the 14 days, I will refund you.
7. By booking me, you agree to these terms and to being 18 years of age or older.